Shipping & Delivery Policy

    Delivery Policy

    We provide delivery across Malaysia.
    We are only able to ship to Singapore at this moment.
    We deliver on Monday – Friday, excluding the first Saturday of every month and local public holidays.
    All orders will be processed within 3-7 working days. Tracking number will be provided through email once we have shipped out your order.
    Please expect 2-5 working days for West Malaysia (Peninsular) and 5-10 working days for East Malaysia (Sabah/Sarawak) to receive the order once the shipment is out for delivery.
    Any changes on delivery address is not allowed after payment is made.
    3 attempts of delivery will be made for every order. If the courier company still unable to reach customer after the third attempt, the order will be deemed cancel and customer shall bear all the cost incurred during the delivery process (delivery cost & etc).
    If you have not received your order within 3 to 7 working days after you received your tracking number, please contact us at info@mypharmacy.com.my 
     

    Shipping Rates

    Domestic Delivery
    Postage fees for domestic delivery are as below:
    West Malaysia (Peninsular) – RM5 for first 5KG, additional RM2 for the following KG.
    East Malaysia (Sabah/Sarawak) – RM15 for 1KG, additional RM10 for the following KG
    Singapore – RM65 for 0.5KG additional RM60 for the following KG.

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